Things you should know

When You Get Back | Things you should know - Frequently Asked Questions

Below you can find all the frequently asked questions on this topic.

When will my security deposit be released?

How do I make an insurance claim?

Can you provide a detailed breakdown of the prices?

How can I provide feedback about my ski holiday experience?

How do I make a complaint?

Can I make a claim for a delayed or cancelled flight?

We're here to helpCan't find what you're looking for? We're here to help. Start a conversation and one of our experts will be happy to help you.

WeSki is a trading name operated by WeTrip Ltd. All the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: www.caa.co.uk.

Package holidays that do not include travel by air are financially protected via ABTOT.

When You Get Back | Things you should know - Frequently Asked Questions

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